La Vergne Public Library conducts community survey for patrons

La Vergne Public Library conducts community survey for patrons

By G. Robert Frazier

LA VERGNE, TN — La Vergne Public Library wants to know what you think.

Donna Bebout

Library Director Donna Bebout is conducting a community survey to help determine how citizens are using the library and what they might want to see more of from the library.

Questions on the survey include:

  • How often do you use the La Vergne Library?
  • Reasons for using the La Vergne Library.
  • Do you have a library card?
  • Preferred formats of library materials, such as print books, downloadable audio books, DVDs, online databases, etc.
  • Areas in which the library may need more material.
  • Feedback on staff.
  • Where you go to find out about La Vergne Library services and events.
  • How you describe/rate the library’s atmosphere.

LV Library Survey“More than 80 surveys were filled out at the library’s booth at this month’s Old Timer’s Day” celebration at Veterans Memorial Park, Bebout said. But with more than 10,000 active cardholders, the library hopes to hear from many more patrons.

“The purpose of the survey is to help us gain insight into our patrons’ usage and satisfaction with our services,” Bebout said.

The survey – the first in more than five years – is available online and at the library and will run through November. More specific surveys will follow throughout 2019.

“Results will help us determine the library’s five-year plan and long-term needs,” Bebout said.

The La Vergne Public Library opened in its current location at 5063 Murfreesboro Road in 2002. The 20,000-square-foot library currently has more than 70,000 items available for checkout, including books, audio books, DVDs and music CDs. Books include fiction, non-fiction and juvenile reading materials. Newspaper subscriptions include two local papers, the New York Times, and Wall Street Journal. More than 70 weekly and monthly magazines are also available.

The library has 29 computer work stations, as well as a self-service copier, laminating machine, fax for sending and receiving. The children’s library hosts interactive story times for babies, toddlers and preschool children. The library also boasts a teen center and a community room for other functions and offers an array of programs for all ages.

The library received a facelift in 2016, including new carpeting and paint, as well as an upgraded HVAC system, after a plumbing incident flooded the facility. No books or other materials were damaged in the flood.

Earlier this year, city officials approved the purchase of a new digital sign to be erected in front of the library to advertise upcoming events and activities. A new storage shed was also purchased.

Citizens can go online to fill out the survey, use the QR code on their cell phone at the library or ask for a paper survey.

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